Return Policy

Last updated: October 9, 2026

Return window: 7 days from delivery.
Food and grocery items can't be returned if they arrived in good condition and there is no problem with the product.
Opened products can't be returned if the item is in good condition and there is no defect or order error.
If an item arrives damaged or we send the wrong item, Al Saeedah covers the return shipping.
For damaged or incorrect items, you can choose a replacement or a refund.